DE | EN

junokai Speech Analytics

How do customer talks in your contact center contribute to your targets? Efficient dialogue facilitation, a high level of successfully handled cases, sales successes and maintaining dialogue standards. How are customer problems effectively avoided and contact volume reduced? We use junokai Speech Analytics to analyze the voice files of your customer talks with an intelligent application to achieve the aforementioned KPIs and develop recommendations for optimization. 

Um den Tipp der Woche zu abonnieren, klicken Sie hier.