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Consultants for Customer Service & Customer Experience Management.

We are one of the leading German consulting firms for all customer experience and customer service related issues.

Our consulting portfolio is aligned with the entire customer journey; meaning that we concentrate all areas of competence in our consulting approach for performance-driven client relationship management.

Matthias Riveiro [Home]

Matthias Riveiro,
new CEO of junokai/TP Infinity DACH

Matthias Riveiro took over the management of junokai/TP Infinity in the DACH region as the new CEO on September 1st.
The former PwC partner with a focus on customer transformation brings over 25 years of experience as a strategy and management consultant. He has supported numerous companies in realigning their customer experience and service strategy as well as in complex transformation and contact center outsourcing programs and has big plans for TP Infinity DACH.

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