Consultants for Customer Service & Customer Experience Management.

We are one of the leading German consulting firms for all customer experience and customer service related issues.

Our consulting portfolio is aligned with the entire customer journey; meaning that we concentrate all areas of competence in our consulting approach for performance-driven client relationship management.


Who we are and how we work

About junokai:

Read more

Performance portfolio

Our modular performance and service offer

The junokai universe:

Read more


Get to know our experts

The junokai team:

Read more

Article of the week

Here are the current tips

We share our expertise:

Read more

Tip of the week as books

Order the book

All current tips are also available as a book:

Read more


Check out our current vacancies here

Working at junokai:

Read more