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About junokai

Who are we:
We are one of the leading German consulting companies for all customer experience and customer service issues.

How we work:

Our consulting portfolio is aligned with the entire customer journey; meaning that we concentrate on all areas of competence for performance-driven client relationship management.

Our motivation is to build and improve client satisfaction, client loyalty and client potential.

  • We always consult based on individual client requirements
  • We offer our consulting as an end to end service, meaning from strategy to technical execution until technical-procedural implementation
  • We provide strategic and operational consulting to company groups, mid-sized companies and start-ups
  • We are experts with extensive operational experience in the areas of customer experience, customer service, marketing and sales

With our permanent consulting staff and our network of freelance consultants, we provide you with support for restructuring within program and project management, change management and if necessary, also assume direct, operational responsibility by temporarily taking over management or specialist functions.

Talk to us during a personal appointment and convince yourself of our consulting competence!