junokai Health Check

The junokai Healthcheck enables us to use a standardized procedure to analyze performance in all your relevant customer service areas, compare it with best practice and then develop full and concrete recommended actions for optimization. You can improve your performance, sales, customer satisfaction, customer experience and quality according to your areas of activity. We are also happy to discuss individual requests such as illuminating particular topics with you (e.g. workforce management, sales, ACD/TK, …). 

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