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WeiterlesenAnalyzing the Positive and Negative Sides of OpenAI Technology in Customer Service Operations
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WeiterlesenCustomer Experience - more than customer service
WeiterlesenThe value of a customer relationship: Customer Lifetime Value (CLV)
WeiterlesenThe hardest job in the world: call center team leader
WeiterlesenAssessment-Center – sense or nonsense?
WeiterlesenHow to onboard a new vendor in customer care?
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